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Incentive Group / Mice
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FREQUENTLY ASKED QUESTIONS
you have questions, we have answers
All
Yes, we accept Credit Card payments with VISA and MasterCard.
No, in order to confirm your booking we need a pre-payment.
Yes. Euros are accepted everywhere on the island.
We use the official exchange rate of the bank that is € 1 = 110 CVE. In shops and restaurants a rate of €1 = 100 CVE is often applied.
No. To drive a buggy you need to have a valid driving licence category B and you need to have the original one with you. Without a valid and original driving license the driver will not be able to participate on the tour and no refund will be given.
Unfortunately a provisional license is only valid in the country of issue.
There is no minimum age required. We also provide a baby seat for children up to 3 years old
No. Our buggies are all for a maximum of two people. If you are more people, you can take multiple buggies or one person can choose to go with a guide for half the price.
We do provide Overalls to protect you and your clothes from the dust.
The minimum age to join the Quad Tour is 10 years old.
Our Quads are for one or maximum two people
Unfortunately a provisionary license is only valid in the country of issue.
No. To drive a Quad you need to have a valid driving licence category B and you need to have the original one with you.
We do provide Overalls to protect you and your clothes from the dust.
Yes, if you let us know at the time of booking we can prepare a special snack for you.
Yes. Even though we don’t have any special equipment on board, our crew will be there for you and will help you to get on/off board.
We recommend to have swimwear and a towel with you. Considering the rocky underground of Shark Bay, it is useful to wear special water shoes to protect your feet. If you don’t have any you can rent them directly on spot for only €2 per pair.
No, the sharks we visit are in their natural habitat and are not domesticated. Trying to touch the sharks could provoke aggressive behaviour, even with the baby sharks.
No, we walk into shallow water to get a closer look of the sharks but swimming/snorkeling is not allowed as it could be dangerous.
Yes, the Segway can carry a maximum of 117kg / 18 stones
The minimum age is set at 5 years old but it depends on the weight of the child and on their capabilities.
No, Segway’s are considered like bicycles and therefore a driving licence is not required
Yes, but only without flash, in order not to disturb the turtle. Our guides will shine a red light to make it more visible. Anyway, we personally recommend to enjoy the moment in person rather than through a display
No, turtles come to nest after dark, so the excursion usually begins at 20.00h.
No, the Turtle Season usually goes from the beginning of July to the middle/end of October.The excursions are normally organized in the period with high possibility to see them.
Of course! Our tour is family-friendly and an amazing experience for everyone, regardless of their age
There is no minimum age. The Zipline Cabo Verde it’s for everyone.
Yes. To participate you need to be at least 30KG and maximum 140KG
Yes. Double pulleys are available: you can fly with your son or daughter, with your partner, with your best friend or even with your dog!
No. You will be taken half-way to the top with an Off-Road vehicle, from where you will only have a 15 minutes walk to reach the platform. No training needed, during the way you can find resting places with benches if you wish to relax a few minutes and enjoy the breathtaking view of the south of the island.
Yes. Electric Pulley it’s available for everyone with special needs.
The minimum rental price it’s for 4 hours. If you wish to get the Quad for less time you can, but the price will be the same.
All the Quad bikes are for two people
Yes, the minimum age to go as passenger is 12 years old.
Yes, you need to be older than 18 years old with a valid driver’s license to drive a Quad
No. Everyone can join the tour, but children must be accompanied by an adult.
No. A basic swimming ability is enough.
Not necessarily. All the necessary equipment (Mask, fins and wetsuit in winter) it’s included in the price.
General
Yes, we accept Credit Card payments with VISA and MasterCard.
No, in order to confirm your booking we need a pre-payment.
Yes. Euros are accepted everywhere on the island.
We use the official exchange rate of the bank that is € 1 = 110 CVE. In shops and restaurants a rate of €1 = 100 CVE is often applied.
Buggy Tours
No. To drive a buggy you need to have a valid driving licence category B and you need to have the original one with you. Without a valid and original driving license the driver will not be able to participate on the tour and no refund will be given.
Unfortunately a provisional license is only valid in the country of issue.
There is no minimum age required. We also provide a baby seat for children up to 3 years old
No. Our buggies are all for a maximum of two people. If you are more people, you can take multiple buggies or one person can choose to go with a guide for half the price.
We do provide Overalls to protect you and your clothes from the dust.
Quad Tours
The minimum age to join the Quad Tour is 10 years old.
Our Quads are for one or maximum two people
Unfortunately a provisionary license is only valid in the country of issue.
No. To drive a Quad you need to have a valid driving licence category B and you need to have the original one with you.
We do provide Overalls to protect you and your clothes from the dust.
Catamaran
Yes, if you let us know at the time of booking we can prepare a special snack for you.
Yes. Even though we don’t have any special equipment on board, our crew will be there for you and will help you to get on/off board.
Shark Tours
We recommend to have swimwear and a towel with you. Considering the rocky underground of Shark Bay, it is useful to wear special water shoes to protect your feet. If you don’t have any you can rent them directly on spot for only €2 per pair.
No, the sharks we visit are in their natural habitat and are not domesticated. Trying to touch the sharks could provoke aggressive behaviour, even with the baby sharks.
No, we walk into shallow water to get a closer look of the sharks but swimming/snorkeling is not allowed as it could be dangerous.
Segway Tours
Yes, the Segway can carry a maximum of 117kg / 18 stones
The minimum age is set at 5 years old but it depends on the weight of the child and on their capabilities.
No, Segway’s are considered like bicycles and therefore a driving licence is not required
Turtle Tours
Yes, but only without flash, in order not to disturb the turtle. Our guides will shine a red light to make it more visible. Anyway, we personally recommend to enjoy the moment in person rather than through a display
No, turtles come to nest after dark, so the excursion usually begins at 20.00h.
No, the Turtle Season usually goes from the beginning of July to the middle/end of October.The excursions are normally organized in the period with high possibility to see them.
Of course! Our tour is family-friendly and an amazing experience for everyone, regardless of their age
Other Tours
There is no minimum age. The Zipline Cabo Verde it’s for everyone.
Yes. To participate you need to be at least 30KG and maximum 140KG
Yes. Double pulleys are available: you can fly with your son or daughter, with your partner, with your best friend or even with your dog!
No. You will be taken half-way to the top with an Off-Road vehicle, from where you will only have a 15 minutes walk to reach the platform. No training needed, during the way you can find resting places with benches if you wish to relax a few minutes and enjoy the breathtaking view of the south of the island.
Yes. Electric Pulley it’s available for everyone with special needs.
The minimum rental price it’s for 4 hours. If you wish to get the Quad for less time you can, but the price will be the same.
All the Quad bikes are for two people
Yes, the minimum age to go as passenger is 12 years old.
Yes, you need to be older than 18 years old with a valid driver’s license to drive a Quad
No. Everyone can join the tour, but children must be accompanied by an adult.
No. A basic swimming ability is enough.
Not necessarily. All the necessary equipment (Mask, fins and wetsuit in winter) it’s included in the price.
